Single tickets are for one journey only.

10 journey commuter tickets are for 10 single journeys and are valid for three weeks from date of issue.

When your ticket expires, it is no longer valid for travel and must be handed to driver upon receipt of your new ticket.

Tickets are non transferable.

Tickets remain the property of M4 Direct. 

For efficiency and timekeeping, when possible please have correct fare/ticket ready before boarding


Smoking is strictly prohibited on all our coaches, including the use of electronic cigarettes


Animals are not permitted on any of our buses, with the exception of registered guide dogs

Passenger responsibilites:

If reclining your seat, please ensure it does not impede on the comfort of passengers behind you

For the comfort of all passengers on board, please keep personal and mobile phone conversations and personal music players to a quiet level

Passengers must not :

  • Bring on board any hot or strong smelling food
  • Litter the bus
  • Board the bus wearing atire that may dirty seats.

Passengers should be at the stop 5 minutes before departure

All employees of M4 Direct are empowered to instruct any passenger off the bus if they are thought to be a danger to themselves or a danger or nuisance to other passengers This includes the consumption of alcohol, drunkenness, drug use, threatening behaviour, bad language and undue noise from any electronic device or who are in breach of any other terms and conditions

Please respect your neighbours by keeping noise levels to a minimum while waiting at the bus stop.


Heavy or large pieces of luggage are to be stored in compartment underneath

Lightweight luggage should be stored in overhead racks

Luggage should not be placed on empty seats (to allow seating for boarding passengers), in the aisle, or near emergency exits.

Personal or valuable items of luggage should be kept in passenger’s hand luggage

Luggage is carried at owners risk and should be labelled

We recommend passengers take out travel insurance

Bicycles will be carried only if there is sufficient space available


M4 Direct accepts no responsibility or liability in respect of any timetables displayed on third party websites which are not under our control

While we make every effort to ensure information displayed is correct and up to date, we cannot guarantee the content of our website to be accurate and current at all times

Passengers should check journey details prior to travel

M4 Direct will not be liable for delays or interruption to its services due to severe weather conditions, road works or breakdown